Privacy Policy
Last Updated:: 14/11/2025 07:03 AM
Privacy Policy for WhatsCloud
Effective Date: November 08, 2025
Website: https://whatscloud.pro
Contact Email: hello@whatscloud.pro
Contact Number: +92 336 9590198
Country: Pakistan
1. Introduction
Welcome to WhatsCloud, a SaaS platform that enables businesses to manage WhatsApp communication, message automation, and customer support in one place. Your privacy is important to us, and we are committed to protecting your personal information in compliance with global data protection standards.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email, business name, and contact details when you register.
- WhatsApp Business Data: Business phone numbers, templates, and message logs authorized via Meta APIs.
- Usage Data: Browser type, device information, and usage analytics to improve platform performance.
- Billing Information: Payment method and transaction records for subscription processing.
3. How We Use Your Information
We use your data to:
- Provide and maintain our services.
- Manage your WhatsApp Business integration through Meta APIs.
- Send system notifications, support updates, or account-related alerts.
- Improve platform functionality and user experience.
- Ensure compliance with Meta and WhatsApp policies.
4. Data Sharing
We do not sell, rent, or trade your data.
Information is only shared with:
- Meta Platforms, Inc., as part of the WhatsApp Business API integration.
- Service providers for hosting, analytics, or billing (under strict confidentiality).
- Legal authorities, if required by law or for security compliance.
5. Data Security
We use encryption, secure servers, and limited access control to ensure the safety of your data. Your information is stored securely and processed only by authorized personnel.
6. Data Retention
Your account data will be retained as long as your subscription is active. Upon request or account deletion, all data will be permanently removed from our active systems within 30 days.
7. User Rights
You have the right to:
- Access, update, or delete your account information.
- Withdraw consent for data usage.
- Contact support for any data-related request at hello@whatscloud.pro
8. Cookies
Our website uses cookies to improve user experience and analyze traffic. You can control cookie preferences in your browser settings.
9. Third-Party Links
WhatsCloud may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Updates to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 hello@whatscloud.pro
📞 +92 336 9590198